Responsible Gaming

Introduction to Responsible Gaming

Online poker and casino games should be enjoyed as a form of entertainment only. They are games of chance and skill that carry financial risk. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. We encourage all players to gamble responsibly and within their means.

If you find that your gambling is causing harm to yourself or others, please seek help immediately.

Age Verification

You must be at least 18 years of age (or the legal age for gambling in your jurisdiction) to access and use poker and casino sites. We take player protection seriously and comply with all UK Gambling Commission regulations. If you are under the legal age to gamble, please do not use these services.

Warning Signs of Problem Gambling

Please be aware of the following warning signs that may indicate problem gambling:

• Chasing losses: Continuing to gamble to recover money you've lost
• Hiding gambling: Concealing the extent of your gambling from friends or family
• Loss of control: Inability to stop gambling or stick to set limits
• Neglecting responsibilities: Missing work, education, or family commitments due to gambling
• Gambling with money you can't afford to lose: Using rent, bill, or grocery money to gamble
• Increased gambling: Needing to bet larger amounts to feel the same excitement
• Mood changes: Becoming irritable, anxious, or depressed when not gambling
• Borrowing money: Taking loans or asking others for money to fund gambling
• Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling

If you recognise any of these signs in yourself or someone you know, it's important to seek help.

Self-Help Tools & Responsible Gaming Features

Reputable poker and casino sites offer tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you're willing to lose in a set period
• Session Reminders: Receive notifications after you've been playing for a certain length of time
• Reality Checks: Pop-up messages displaying your current session time and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites
• Account Pause: Take a break from gambling for a set period without closing your account
• Spending Tracker: Review your deposit, win, and loss history

Use these tools proactively to maintain control over your gambling activity.

Support Organisations

If you're struggling with problem gambling, professional help is available. The following organisations provide confidential support:

United Kingdom

• GamCare – Free counselling and support for problem gambling
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (free, confidential, 24/7)
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk
  Blocks access to all UK-licensed gambling websites for your chosen period
• National Debtline – Support for gambling-related debt
  www.nationaldebtline.org
  Telephone: 0808 808 4000 (free, confidential)

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

Take Action Today

Your wellbeing is important. If you or someone you know is struggling with problem gambling:

• Reach out to one of the support organisations listed above
• Talk to a trusted friend or family member
• Use self-exclusion tools available on gambling sites
• Seek professional counselling

Help is available, and recovery is possible. You are not alone.